외국사이트에서 물건을 샀는데 메일을 보내야 해요...도와주세요...

[무식이...]

외국사이트에서 물건을 샀는데 이것들이 품절이라던 물건을 다시 보내주면서
품절물품 금액을 이중결제 해버렸네요...
이미 다 결제 되었던 금액인데...메일을 보내야 하는데 이노무 무식이 영 안 따라줘서
급하게 도움 요청합니다...
나름 쓰긴 썼는데...영 이상하네요--;


Order Number: 6574176 double payment of a cancellation request some products

Payment has already been completed, Order Number: 6574176 of the
You had a late product, send (Item #: 015794081364 - $ 16.83) a
The things you spend the $ 16.83 payment to whoever set off ahead of you.

I am very angry to handle these tasks.
No one wants to do this again without a problem and hope you make immediately clear.

[..]

그거 카드싸이트에 승인 두번 나도 결국 한번만 결제되던데요...

[-]

It seems that the payment of the order#6574176 was duplicated due to the cancellation of some product.
First payment is good.
Second payment is duplacated. Already I do a payment but the amount of (Item #: 015794081364 - $ 16.83) is added.

Pls check it and let me know the status ASAP.