죄송하지만...해석좀 부탁드려요~

[.............]

Thank you for your email regarding your recent order with RalphLauren.com

We apologize for any inconvenience; however, we are unable to change, alter or cancel an order once it has been submitted through our website.

We hope you are pleased with your RalphLauren.com purchase.   If you are not entirely satisfied for any reason, we suggest using the postage-paid SmartLabel included with your order to return the merchandise.

For your convenience, we have included a link which provides additional information on making returns and exchanges through RalphLauren.com.

If we can provide further assistance, please contact us via email or phone at 1-888-475-7674.  Our Customer Assistance Representatives are available from 9:00 am to 12 midnight Eastern Time, Monday through Friday, and 11:00 am to 11:00 pm Eastern Time, Saturday and Sunday.  We look forward to providing you with the legendary service you have come to expect at RalphLauren.com.


변경메일보냈는데 ..어떻게 하란건지..
새해첫날 부터 이런 글 올려 죄송합니다>^^
새해 복 많이 받으세요~

[..]

변경안되니까 물건 받으면 리턴하고 싶으면 하래요.
If you are not entirely satisfied for any reason, we suggest using the postage-paid SmartLabel included with your order to return the merchandise.

[흠]

주문이 온라인으로 접수처리되면 변경이나 조정, 취소는 불가하다.
만일 어떤 이유든지간에 상품이 마음에 안들면 반송료가 이미 지불된
스마트레이블이 상품에 동봉되어있는데 그걸 사용해서 반송해라.
환불이나 교환 등에 대한 더 상세한 내용이 있는 사이트 링크를 보내니 참고해라.
더 많은 도움을 받기 원하면 전화나 메일을 이용해도 된다.

이런 내용이네요.