갭 배송대행 많이 해 보신분

[이윤숙]

Dear Lee,

Thank you for your recent order #13G4GCX, which is currently being held
due to insufficient billing information. Please call us with the correct
billing information that the issuing bank has on file for you; have your
credit card and order number available at the time of your call. Please
note that if a response is not received within 24 hours, your order will
be cancelled.


For further assistance, please contact gap.com at 1-800-GAP-STYLE within
1 business day and say ?Research? when prompted to choose the department
you?d like to speak with. If you are calling from outside of the U.S.
you may reach us at 1-614-744-3750. Our Customer Research Consultants
are available between the hours of 8:30am - 9:00pm Eastern Time Monday
through Friday and 10am - 6pm Eastern Time Saturday.

You are a valued customer. We look forward to hearing from you soon.

Sincerely,

Amber
Customer Service Consultant
갭에서 이런 문자가 메일로 왔는데 주소지를 정확하게 다시 메일로 보내면 되나요
꼭 전화만 해야 되나요
어떻게 하면 되나요








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[전에]

폴로에서 배송대행 할때 문제있었는데 고객센터에 멜로만 주고 받아서 해결했었는데요...
전화로 하는거 자신없으시면 고객센터에 멜로도 가능할꺼예여
물론 저 메일이 발신전용이면 답장으로 보내서는 해결이 안되시겠지만...