Dear Sir/Madam,
Thank you very much for your email. We are sorry for the delay in replying you since your email was dropped in our Junk Box somehow.
Please check our laundry list as attachment and let us know if you need any further information,
By the way, would you be so kind to advise us your booking details at our hotel as booking name, check in, check out dates and booking source so that we can track your reservation on the system.
Look foward to hearing from you.
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